The most flexible call management platform for your business.

Say What?

iSymphony is the best web-based call management solution for your Asterisk PBX. Thousands of organizations choose iSymphony to organize people and the flow of information from your phone system. Be more productive by communicating on a realtime platform with everyone in your organization.

Queue and Agent Monitoring

Deliver value from your queues by bringing queue information to your agents. See realtime statistics on agents and monitor the health of your queues. Produce better results from your call center environment with the information you need.

Real Information. Real Fast.

Give your team the information they need to be more productive. See presence information for users at a glance. Communicate instantly by setting up an ad-hoc conference room or keep up to date with corporate chat.

Loading...
  • Browser Based

    No need to download a client. Access iSymphony in your browser. Support for Chrome, Firefox, and Safari
    chromefirefoxsafari

  • Queue/Agent Stats

    Display statistics on your queues and agents. Create a custom dashboard to display the information you need how you want to see it.

  • Visual Voicemail

    See your voicemails! You can play your voicemail through iSymphony or on your phone.

  • Configurable Layout

    Create multiple dashboards each with their own layout and widgets you choose.

Why iSymphony?

Work in one place

A simple web based interface for everyone in the organization. Each user has the same information and a central place to communicate with each other.

Simple and complex phone tasks made easy

Initiate calls with your keyboard, check your voicemail, listen to phone recordings or set your presence in a single interface.

Information is ready and accessible at a glance

See who is in the office and if they're on the phone. Change Brenda's status since she's in a meeting. Review your call history on all of your extensions.

Increased communication gets everyone on the same page

Use the internal chat server to communicate with your team. You can forward voicemails or share recordings by using the drag and drop interface.

Organize information into easily consumable and useful format

Group your teams into extension groups. Call history and voicemails are organized by your extension and you can even display them all at once depending on your preference.

Features

Getting Started

FreePBX module

Sync PBX information into the iSymphony configuration to get you started fast!

Not Using FreePBX?

iSymphony works with most Asterisk installations. Download iSymphony now and use the easy to use Documentation.

Documentation

Our extensive documentation walks you through installation, configuration and usage. Start your productivity today!
View our documentation!