At a quick glance, you will be able to see incoming calls and calls on-hold as well as the availability of all organizational personnel.

iSymphony - all the benefits without huge investments.

With iSymphony, deploying modern call management is easy and cost-efficient. All you need is a server, iPBX or Asterisk-based platform for use with iSymphony.

iSymphony has been designed for VoIP solutions that utilize iPBX or the Asterisk architecture and communicates with iPBX or Asterisk PBX software, the latter which is available free of charge. The software can be used on multiple platforms (e.g., Windows, Linux, Mac).

		Free Edition	Conductor Edition	Call Center Edition
	Customizable Layout
	Administration Module
	Multi-profile Support
	Fast Views
	Multiple Locations	-
	Multi-tenant Support	-
	Customizable Status	-
	Multi-call views
	Realtime Queue Stats	-
	Realtime Agent Stats	-
	Visual Voicemail	-
	FreePBX Device and User Mode Support
	Parking
	Hold Area
	Transfer
	Extension Sorting
	Extension Searching
	SIP, IAX and ZAP Channel Support
	List View
	Dynamic Extension Directories	-
	Barge	Unrestricted	Restricted Via Permissions	Restricted Via Permissions
	Monitor / Record	Unrestricted	Restricted Via Permissions	Restricted Via Permissions
	Permissions	-
	Presence	-
	Corporate Chat	-
	Queues	-	Limit 1	Unlimited*
	Agents	-
	Conferences	-
	Simultaneous Clients	1	Max 100*	Unlimited*

Call handling

• SIP, IAX, and ZAP Channel Support
• Hang up a call
• Transfer a call via drag & drop
• Originate calls via drag & drop
• Click and drag to voicemail
• Click and drag to call mobile
• Click to e-mail
• URL Popper
• Remotely monitor calls in real time from your PC (barge)
• Record calls
• Mute/Unmute barged calls
• Hold functions
• Click-to-call function
• Status info of active call

• One operator can monitor several different numbers
• Several operators can monitor one number

• Unique user id's for every user
• Extension Sorting
• Extension Searching
• Dynamic Extension Directories (Extension Groups)